Shipping & Returns

Shipping methods and times:

All packages are shipped from our hands to yours from our studio here in lovely Pocatello, Idaho, USA.

All packages typically ship within 1-3 business days through USPS first class mail.

Free shipping and Standard First Class packages typically take 5-7 business days to arrive in your hot little hands, but may be subject to seasonal or other delays from our lovely post office people.

This means that your package will arrive in a happy white bubble envelope in your regular mail box. 😊

Advent Boxes

Advent Boxes will begin shipping out the first Monday in November using UPS Ground shipping unless otherwise requested.   

We want to make sure your box makes it safely into your hands, so if you need it delivered earlier or later, CLICKY HERE to contact us and let us know!

Incorrect Orders

We pack each order with love, but we are only human and sometimes make mistakes.

If there was a problem with your order, please rest assured that we will make it right!

Just CLICKY HERE to tell us what went wrong so we can get fixed up for you right away!

Returns & Exchanges

We understand that sometimes you just don’t love things as much as you thought you would and are happy to accept returns or exchanges of merchandise within 30 days of your purchase, providing that your item is in its original, resalable condition.

If more than 30 days have passed since your purchase, or the item has been damaged for any reason OTHER than due to our error, we’re very sorry, but we can’t accept the return.

Please CLICKY HERE and send us a message that you would like to return your item BEFORE shipping it off to us so that we can watch for it’s safe return. Once it makes it’s way back to us we will be happy to send your exchange item, or issue a refund.

Please return your return or exchange items at your expense to our studio:

Twice Sheared Sheep
1070 Hiline Rd
Suite 325
Pocatello, ID 83201